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The BCM-4
DEPOT CUSTOMER SERVICE REQUEST-Cont. - 12654_200

Aviation Storekeeper 3 - Aviation theories and other practices - index
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code must be “WQ” (awaiting parts) to release documents from AWP. Conversation code N648 is used to perform transpose actions (AWP cannibalization) of repair parts from an AWP component to another. Conversation code N649 is used to update or identify AWP location of a component. Conversation code N680 displays information concerning the status of a particular component and its material requirement. Other conversation codes used by AWP personnel are N605, N607, N608, N609, N611, N612, N613, N615, N668, N669, N670, N675, or N679. Refer to the NALCOMIS User’s Manual for detailed information about these conversation codes. INTER-IMA SUPPORT Instances will occur where a repairable item, which is beyond the capability of the local IMA, is shipped to an off-station IMA for repair and return. The procedures for the repair and return program are in two parts. It consist of procedures for the shipping activity and the receiving activity. The shipping activity will process defective items for repair and return as follows: l SSU receives the defective item with a new MAF (or facsimile) from the work center. The JCN and other data on the MAF (or facsimile) must be the same as in the original MAF. NOTE: Jointly, AMSU and AWP will prepare the new MAF (or facsimile). . DCU removes the corresponding copy of the MAF (or facsimile) from the induction return due file and completes the Material Data block. The DCU will forward the completed copy of the MAF (or facsimile) to DSF for 3-M processing. . Supply ships the defective item, new MAF (or facsimile), copy of original MAF (or facsimile), and the DD Form 1348-1 according to local procedures. Attach all applicable records, log books, SRC, or other associated documents with the item. Retain one copy of DD Form 1348-1 for tracking the shipment. The receiving activity uses local procedures in processing receipts of items for repair and return. The item should have with it the new MAF (or facsimile), a copy of the original MAF (or facsimile), associated logs and records, and DD Form 1348-1. The following procedures for processing the items apply: . ASD/SSC receives the items, new MAF (or facsimile), copy of the original MAF (or facsimile), associated logs and records, and DD Form 1348-1. l ASD/SSC delivers the defective items and associated documents to AMSU for induction. Files the new MAF copy (or facsimile) in the induction return due file. . After completion of the maintenance action, SSU receives the item, a copy of the new MAF (or facsimile), and associated documents from AMSU. l DCU completes the MAF copy (or facsimile) from the induction return due file and sends it to DSF for 3-M processing. l The supporting supply will ship the items, a copy of the new MAF (or facsimile), associated documents, and the DD Form 1348-1 according to local procedures. The NALCOMIS activities use conversation code N271 to induct items for inter-IMA repair. Upon return of the component from the inter-IMA repair, NALCOMIS activities use conversation code N641 to process the item. All other conversation codes used for processing the item during the repair cycle are the same as AMSU and CCS use. DEPOT CUSTOMER SERVICE REQUEST The ASD/SSC initiates customer service requests (OPNAV 4790/36A) that are not initiated by IMA. The IMA requests are limited to services not requiring repair of repairable item. ASD/SSC will initiate a request if one of the following conditions exists: Outstanding NMCS/PMCS/work stoppage requisitions exist. The unserviceable item requires depot check. Supply system asset status indicates test or that a replacement is not now available. ASD/SSC is responsible for the following: . Preparing a funded OPNAV 4790/36A. . Transporting material for customer service to and from the depot via traceable means. 9-19







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