How deficiency was detected or confirmed; i.e., visual inspection, functional operation, etc.
Include the number of previous known deficiencies concerning these items.
Where the deficiency condition was discovered; that is, receipt inspection, during cyclical inspection, during maintenance, special inspection directed by inventory control point, etc.
Include storage and/or handling information when it appears that these factors have contributed to the deficiency being reported.
List the supporting documents included whenever possible. When photographs are taken, a 12-inch or other ruler should be used and a scale placed alongside the object, which should appear in each photograph. Measurements should also be shown on sketches.
Section II . Section II is to be completed by the action and support point, as applicable.
Item 23. Location of Deficient Material. Address and location where the exhibit is being held.
Item 24. To (Action Point). A focal point, identified within each component of the Armed Services, responsible for the resolution of a reported product quality deficiency, including necessary collaboration with support points. The screening point will enter the name and address of the action point to which the report is being submitted in block 24a; the action point will enter the name, duty phone, and signature of the individual who may serve as the action point's point of contact in block 24b; and the date the report was signed by the individual identified in block 24b is entered in block 24c.
Item 25. To (Support Point). An activity, for example, Naval Aviation Depot Operations Center (NAVAVNDEPOTOPSCEN), commercial rework activity, procurement contracting office, Naval Aviation Depot (NAVAVNDEPOT), Naval Plant Representative Office (NAVPRO), or local engineering support office, that assists the action point, when requested, by conducting and providing results of a special analysis or investigation pertinent to correction and prevention of a reported deficiency is entered in block 25a (if more than one support point is involved, items 26 and 27 should be used). The name, telephone number, and signature of the individual who may serve as the support point's point of contact is entered in block 25b, and the date the report was signed by the individual identified in block 25b is entered in block 25c.
Items 26a and 27a. These blocks are used to address the reply from the action point to additional screening point (s).
Items 26b and 27b. Name, telephone number, and signature: The additional support point(s) will enter the name(s), duty phone number(s), and signature of the individual(s) who may serve as the support point's point of contact.
Items 26c and 27c. Date: Enter date(s) the report was signed by the individual(s) in block 26b and 27b.
Item 28. Findings and Recommendations of Investigation:. The final reply will include the following:
The findings of the investigation conducted.
Disposition instructions for deficient material, when appropriate.
Need for alert notifications or field fix bulletins, if applicable.
A comment regarding allowance for credit or no credit for the material reported as deficient, if applicable.
When appropriate, provide other screening points of known military users with the results of the investigation and the corrective actions.
Item 29. Action Taken: Explain what corrective action was taken to preclude recurrence.
Item 30. Results of Depot Surveillance: Show results of depot surveillance and planned action; for example, replacement or repair by contractor, disposal, or issue.
This report provides a direct method for reporting minor, major and/or critical
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