CHAPTER 2 MAINTENANCE ADMINISTRATION

Aviation Maintenance Administration Basic - Aviation theories and other practices
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CHAPTER 2 MAINTENANCE ADMINISTRATION As an AZ who works in the maintenance administration division, you will provide clerical and administrative services in support of the maintenance department. In this chapter, we will concentrate first on general office procedures. As with the individual person, office atmosphere is the product of both physical and mental factors. MAINTENANCE ADMINISTRATION OVERVIEW LEARNING OBJECTIVE: Describe the responsibilities of the maintenance administration division. Your duties in the maintenance administration division could range from the preparation of simple memorandums to the preparation of enlisted performance evaluations. Whatever the extent of your duties, they are all performed under the direction of the assistant maintenance officer (AMO). The responsibilities of maintenance administration division include, but are not limited to, the following: Preparing maintenance-related correspondence Establishing a central maintenance reporting and record-keeping system for administrative reports and correspondence, which includes a tickler file to aid in timely submission of recurring reports Maintaining a master paper or electronic maintenance message board of current messages that are annotated with the action taken Maintaining a message history file by date-time-group (DTG) for a minimum of 6 months Distributing nontechnical information and publications Receiving, safeguarding, and distributing personal mail for the department Controlling department classified material Assigning spaces to various divisions, establishing responsibility for security and cleanliness of each space, and assuming responsibility for the cleanliness and security of vacant and unassigned spaces Maintaining an organizational roster board in the absence of a manpower, personnel, and training (MP&T) coordinator Coordinating department training requirements and obtaining school quotas to support department training in the absence of an MP&T The performance of some of these duties will depend on whether you are stationed in an organizational or intermediate maintenance activity and whether you are afloat or ashore. Regardless of the maintenance level that you are assigned to or whether it is located ashore or afloat, most of your duties will be performed in a comfortable, centrally located office. You may be assigned to a small office where you are responsible only to the division officer. Alternatively, you may be assigned to a large office where you are one of several petty officers and strikers who work under the supervision of a chief petty officer. In both types of offices, you will likely be working in close proximity with the assistant maintenance officer (AMO) and maintenance officer (MO). This close proximity requires that you maintain professionalism at all times. You will also be charged with taking telephone calls and messages and meeting and greeting visitors of the AMO and MO. The most important thing to remember here is that your attitude and the general appearance of your office make an immediate impression on customers who call or visit it. One of your jobs as a maintenance administration worker is to create a positive impression. Q1. What division maintains a master paper or electronic maintenance message board of current messages that are annotated with the action taken? 2-1

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